State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tara Hewlett
October 16, 2024
5
out of
5
rating by Tara Hewlett
"The agent was thorough and courteous. The interaction was positive I am glad to choose State Farm. Tara Hewlett"
We responded:
"Tara, thank you for your wonderful review! I'm glad you had a positive experience with our office. Your satisfaction with our thorough and courteous service means a lot to us. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
cyndi brentz
September 30, 2024
5
out of
5
rating by cyndi brentz
"Took are of my insurance needs quickly and promptly! Very grateful for Chris and his team’s professionalism and attention to details."
We responded:
"Thank you, Cyndi, for your wonderful review! I'm glad we could take care of your insurance needs quickly and efficiently. Our team always strives to be professional and detail-oriented. If you need any further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Sonny Perry I
September 24, 2024
5
out of
5
rating by Sonny Perry I
"The Chris Jones team at State Farm are by far the best insurance company I've worked with. Janna & Brittany stayed by my side during a job and direct deposit change. They kept my house & Jeep secure during that process. Not only that, they are the most professional, friendly people in business that I've encountered. I've never had rates this good for so much insurance. Grats~!"
We responded:
"Sonny, thank you for your wonderful review! I'm glad to hear that Janna and Brittany were able to support you through your job and direct deposit change, ensuring your house and Jeep remained secure. It's great to know you found our team professional and friendly, and that you're satisfied with the rates and coverage we offer. If you ever need further assistance, we're here for you. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Caleb Ingram
September 19, 2024
5
out of
5
rating by Caleb Ingram
"#1 man in insurance! I have too many policies with this guy to even list on Here. So quick, great price, just truly the best."
We responded:
"Caleb, thank you for your fantastic review! I'm happy to know you're satisfied with the quick service and great prices. Your trust in our office means a lot, and we're always here to assist with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Joseph Desmond
September 11, 2024
5
out of
5
rating by Joseph Desmond
"Excellent professional, throughly explained my insurance policy!"
We responded:
"Joseph, thank you for your positive review! I'm glad I could thoroughly explain your insurance policy and provide the professional service you deserve. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Queen Mariani
August 31, 2024
5
out of
5
rating by Queen Mariani
"Had I known it would be this easy and efficient with excellent customer care, I would’ve come to State Farm a long time ago! I was very unsatisfied with my previous insurer and a few others-then a colleague asked me if I had reached out to State Farm. Well since I’ve switched over to SF, I’ve been singing their praises to my coworkers, friends and family all day today! Great job State Farm and thank you for being there for my family and I!"
We responded:
"Queen, I'm glad you found our service easy and efficient. It's wonderful to know that you're satisfied with the switch to State Farm and that you're sharing your positive experience with others. Thank you for trusting us with your insurance needs. We're here for you and your family anytime you need us. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Melinda Elmore
August 30, 2024
5
out of
5
rating by Melinda Elmore
"I had a great experience with State Farm. Very helpful and the people were very nice and helpful. They got the ball rolling quickly with my claim."
We responded:
"Melinda, I'm glad you had a great experience with our office! It's wonderful to know that our team was helpful and efficient in handling your claim. If you need any further assistance, we're here for you. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Ginger Gross
August 27, 2024
5
out of
5
rating by Ginger Gross
"Chris is knowledgeable! He has always been very helpful with my insurance questions and concerns"
We responded:
"Ginger, thank you for your kind words. I'm glad I could assist with your insurance questions and concerns. If you need any further assistance, feel free to reach out! - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Sheila Mund
August 26, 2024
5
out of
5
rating by Sheila Mund
"Great experience! Agent was knowledgeable and very patient with all my questions. I was made to feel a part of the State Farm family before the call even ended (great rates). Great job with customer experience."
We responded:
"Sheila, thank you for your wonderful review. I'm glad you had a positive experience with our knowledgeable and patient agent. It's great to know you felt like part of the State Farm family and appreciated our rates. We're always here to help with any future questions or needs. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Alison Starpoli
August 22, 2024
5
out of
5
rating by Alison Starpoli
"I have had a great experience with State Farm ."
We responded:
"Alison, I'm glad you had a great experience with State Farm. Your satisfaction is important to us. If you ever need assistance in the future, feel free to reach out. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Joe Frick
July 23, 2024
5
out of
5
rating by Joe Frick
"We have been clients of State Farm for over thirty years. We recently moved to Tennessee and had to change our servicing office. We were recommended by a family member that Chris Jones was a very good and responsive SF office. We engaged one of the agents there, Brady Stovall. Brady made our transition to TN very smooth and provided superb customer service. He quickly returns phone calls or text and email messages. He provides solid advice and guidance and researches questions before giving recommendations. He is a solid asset to Mr. Jones' office and I highly recommend him for any of your insurance needs."
We responded:
"Hi Joe, thanks a lot for your wonderful review! I'm so glad to hear that Brady made your transition to Tennessee smooth and provided superb customer service. It's great to know he was responsive and provided solid advice and guidance. We truly appreciate your recommendation and your long-term trust in State Farm. If you need any further assistance, feel free to reach out anytime! - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Amanda Denson
July 6, 2024
5
out of
5
rating by Amanda Denson
"I needed to get compliance approval for my small business. The compliance company truly made it more difficult than it needed to be, but Dana went above and beyond to get this done. If it wasn’t for her I would have missed out on a very lucrative opportunity."
We responded:
"Thank you for sharing your experience, Amanda! I'm ecstatic to hear that Dana went above and beyond to assist with your compliance approval for your small business. We're grateful for your kind words and are glad we could help you seize that lucrative opportunity! If you ever need assistance in the future, our office is here for you. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Cole Rolland
July 3, 2024
5
out of
5
rating by Cole Rolland
"Dana was extremely helpful with my claim! Great experience."
We responded:
"Thank you for sharing your positive experience with Dana and your claim process! We are glad to hear that you had a great experience with us. If you need any further assistance or have any questions, feel free to reach out. We're here to help! - Chris Jones, State Farm Insurance Agent, Franklin, TN"
Becky Bartle
May 24, 2024
5
out of
5
rating by Becky Bartle
"We met with Brady at the Columbia office. He initiated our coming in to check all our policies to make sure all of our coverage was sufficient. We changed a couple of things and now we feel as if we're safe with our coverage."
We responded:
"Becky, I'm elated that Brady took the initiative to review your policies and ensure you have sufficient coverage at our Columbia office! I'm pleased to know that the changes made have left you feeling safe and secure. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Chris Jones - State Farm Insurance Agent, Franklin, TN"
Michele Williams
April 21, 2024
5
out of
5
rating by Michele Williams
"Great experience working with Austin! Super professional and low pressure, made everything a breeze. Feel like we got a great deal with a reliable company and that we’re in good hands 👍"
We responded:
"Michele, thank you! We love seeing reviews like this. Austin always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime. - Chris Jones - State Farm Insurance Agent"
Shane Troseth
April 19, 2024
5
out of
5
rating by Shane Troseth
"Amazing team!"
We responded:
"Thank you for your kind words, Shane! - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Sean Slavin
February 20, 2024
5
out of
5
rating by Sean Slavin
"Give Chris a call about your Home, Auto and Life Insurance! He and his team are unmatched when it comes to insurance solutions."
We responded:
"Sean, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! - Chris "
Jane Zacha
January 12, 2024
5
out of
5
rating by Jane Zacha
"I had the great luck to connect with Kyle Burke at Chris Jones State Farm when I decided to change insurance companies. My spouse and I needed to obtain insurance coverage for multiple vehicles and two homes, and Chris made it incredibly easy and painless. He is very personable and knowledgeable, and quickly provided answers to questions and solutions to my concerns. I actually truly enjoyed my conversations with him, which is saying something. Thank you, Kyle."
We responded:
"Jane, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Chris "
Brooke Williams
January 10, 2024
5
out of
5
rating by Brooke Williams
"After getting my renewal from another auto insurance company I knew it was time to shop around. State farm had the best quote saving me a considerable amount! Tucker Hammock made the switch to state farm incredibly easy without sacrificing coverage. Highly recommend!!!! Thanks for all your help Tucker!"
We responded:
"Brooke, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Chris"
Lauren Brett
December 27, 2023
5
out of
5
rating by Lauren Brett
"After watching my sister navigate her insurance after an accident, it truly highlighted how exceptional Chris Jones and his team really are! They are extraordinary in comparison to several agencies. They are intentional, thoughtful, and will go above and beyond to support you. They are who you want when you are on the side of the road (or really any time!) Thank you Chris and team!"
We responded:
"Lauren, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Chris"
Rebecca Grieger
December 13, 2023
5
out of
5
rating by Rebecca Grieger
"John Matt is great at listening and answering questions I had. He helped me choose a policy that is much better than I had with another company and a much better price!"
We responded:
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Chris"
B Barber
December 11, 2023
5
out of
5
rating by B Barber
"All I can say is that the Chris Jones team at State Farm are awesome. I have been given the best insured deals and I need to mention Brady Stovall and the entire office staff...professional and committed. Thanks for all you do! Thanks. Chris, you have an awesome staff! Have a Merry Christmas and a great New Year!"
We responded:
"B, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Chris"
Kelsey S
December 8, 2023
5
out of
5
rating by Kelsey S
"Tucker was so helpful in getting me an auto quote and found a great price!"
We responded:
"Kelsey, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Chris"
Brandy Gargis
December 5, 2023
5
out of
5
rating by Brandy Gargis
"We use Chris Jones State Farm for our home and all of our auto. I've referred several people and they are always well taken care of. I definitely recommend giving them a call!"
We responded:
"Brandy, thank you for taking a moment to share your positive experience with us. My team and I appreciate your recommendation! We’re excited to serve your future insurance needs! - Chris "
Wanda Jasper
November 28, 2023
5
out of
5
rating by Wanda Jasper
"Dana was extremely helpful getting my granddaughter car insurance and telling me what I needed for discounts."
We responded:
"Thank you for your kind words Wanda! I am happy to hear that you were so well taken care of by Dana. We are honored to have you a part of our agency family! - Chris "